Comcast Attempts to Repair its Customer Service Reputation

This past summer, a video of a recording with a Comcast (NASDAQ:CMCSA) customer service representative was published on YouTube. It was an eight-minute video of a customer attempting to cancel their service with Comcast, but the CSR wouldn't have any of it. Since then, there have been … [Read more...]

Apple seeking partnership with Comcast to reinvent television

It seems television is going to be reinvented. According to a report by the Wall Street Journal on Sunday evening, Apple is seeking to establish a partnership with Comcast, the largest broadband and television provider in the United States today. The purpose of the relationship … [Read more...]