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  • Brian W.

    I’m in the middle of trying to withdraw two IRAs in excess of $12K from Discover Bank, and they’re fighting me every step of the way. The terms on both were up 6/8/12. The rates Discover is offering aren’t competitive, and I just want to transfer the money to my other bank, which faxed over the transfer forms on 6/7/12, in my presence. When my other bank tried to follow up concerning when the checks would be sent, Discover told them it would take 6-8 weeks. I called Discover to ask why. They said it would take only 48 hours, but claimed the delay was due to their not receiving the forms. Well, I was at my other bank when the transfer forms were faxed over, and Discover acknowledged receiving them. So I went back to my other bank, to confirm we had the fax receipt, and to fax the forms again, in the event Discover “lost” them. The fax receipt said “OK”, which means the transmission was successful. So I called Discover again. We didn’t have to fax them again. They had the forms all along. Their next claim was that the forms were not completed correctly. That’s not what the woman who received the forms said on 6/7/12 said. She said everything with the forms was fine. My contact info is on top of both forms. If there was a problem with the forms, why did I have to call them to find that out? Why didn’t they call me? They made my bank resubmit the forms, but refused to send me any kind of acknowledgement that the delay was their responsibility. I’m anticipating that they are trying to run this out to the point of rolling over the IRAs and assessing me penalties for withdrawal. Otherwise, why wouldn’t they send me an acknowledgement? Today, I’ve been bumping this problem up the chain of command at Discover Bank, from Eric, who answered the phone, to David Sabler, his supervisor, to Kevin Jensen, their manager, who is now trying to convince me, that because of the way my other bank is asking for the transfer to be done, it’s going to get me in trouble with the IRS! He’s telling me I’m going to be assessed penalties by the IRS!

  • Lucille A. Flynn

    I opened a AAA Savings Account with Discover Bank and am only receiving .05% interest. Why the discrepancy? And I have been unable to view my Savings account online!

  • Shirley Weisbecker

    Now as of March 13, Discover Bank Money Market is down to down to 0.85% with no free checking .for AAA acounts.

  • IShirley Weisbecker

    I have an AAA Saving Account at the Discover Bank but they are only offering me .95%. When I signed up last year I thought I would get the 1.25% rate but I never did AND they penalized me with back-up withholding because they told ne I didn’t send in the signature card soon enough.